WILPAC
WILPAC Packaging Machinery has officially opened its new European Service Center in Warsaw, Poland, marking a major expansion of its after-sales service network in the European Union. The 2,000-square-meter facility houses a technical support team, spare parts warehouse, and equipment demonstration hall.
The Warsaw center is strategically located within 800 kilometers of major industrial hubs in Germany, France, and the Czech Republic, enabling same-day parts delivery and on-site service visits within 24 hours for most European customers.
The facility stocks over 5,000 commonly used spare parts and is equipped with remote diagnostic capabilities that can resolve over 60% of technical issues online without requiring on-site visits.
This is WILPAC's third overseas service center following Dubai and Jakarta, part of the company's strategy to establish 10 global service hubs by 2028, ensuring world-class after-sales support for customers worldwide.
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